I ordered a Nokia 8.1 for protected Rupees, on the protectedth of July protected, and the product was delivered a day earlier than the expected date on 3rd August protected. I received the parcel however when i opened it, there was a Soap bottle inside instead of the phone. I immediately raised a complain on amazon's customer care and was informed it will take around 7 days to finish the investigation. I called them up on 9th August protected for the status and was informed that they will not be able to provide a refund or replacement on that. They told me everything was proper from their end. The box that i received was not even the dimension of the phone. It is literally impossible to fit the phone on the box that i received.