₹20199.00
January 9, 2019
I had purchased a whirlpool washing machine on protectednd January protected.My washing machine is not working from protectedth Oct-protected.I have registered a complaint in your customer service centre(protected) on protectedth Oct-protected with complaint number -AHprotected. After registering a complaint technician had visited my house on protectedth Oct-protected & protectedth Oct-protected (two times).During second visit he taken washing machine panel for repairing with him & never come back again till date.After that I had called hundred of times in your customer service center for follow ups.But till date they have not solved my issue.They have given me the number of service center which is actually closed now.then they give me the number of Mr. Bhaveshbhai.I also talked with him 4 to 5 times -everytime he told me that my issue will get resolved in next monday.such 4 to 5 mondays are already gone.now they also don't receive my call(probably blocked my number). I am really frustrated now.I don't know where should i go to resolve my issue.From your website i get this e mail address as last hope & so i am giving a mail to you. Whirlpool - Such a well known company even though not able to solve silly problems.The service provided is like a nightmare to me.Every alternate day I am calling to customer care and bhaveshbhai & kaushalbhai.But now I lost my hope.My product is still in warranty period even though I am facing such issue.I afraid what would your service provider will do once warranty finishes of my product on protectednd Jan-protected. I hope you understand my problem.