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REPLACEMENT & REFUND NOT RECEIVED

  • Disputed Amount

    ₹8100

  • Date

    August 11, 2019

  • Brand

    Amazon

  • Section

    Clothing & Online Shopping Complaints

Complaints againt Amazon

Fake Product

Missing Item But Amazon Not Refund Nor Replacement

Mobile Purchase From Amazon

Delayed Delivery

Not Picking Damaged Product Nor Giving Refund

File a complaint

order id:protected-protected. Honor 9Lite received with a faulty battery. hence request for replacement to amazon. in response, amazon informed that you have to send this mobile through your courier service. hence i have sent mobile to corresponding address through tracking id: EGprotectedIN Indian post. Return order id:protected-protected . At protected/protected/protected, seller received this product return but didn't send it back to me. hence after several follow up Amazon representative told me that seller received a different product. I don't know why such fraud has been created by amazon seller & amazon. please look into the matter seriously & solve my issue as soon as possible. otherwise, i will raise a complaint against amazon into court & all social media. Even after protected days, i didnt received any response. All reference document is attached herewith.

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