Paid money online no response from the company.

Respected sir. I Mr Simon Shekhar from Hyderabad Telangana India. Paid Rs/protected Ten thousand online want to buy some tablets from this Testoultra enhancer company on protected December protected paying online through SBI netbanking. But till now there is no Answer nor tablets or refund till now. I humbly request you to look into the matter and do help me to get my money back please.