Consumer Sathi
Consumer Sathi
Consumer Sathi
  • About
  • How it Works?
  • Resolved Complaints
  • Section
  • FAQs
  • Insights
  • Connect
Login

Lenovo rejected laptop warranty

  • Disputed Amount

    ₹10000.00

  • Date

    January 8, 2019

  • Brand

    Apple

  • Section

    Private Companies Complaints

Complaints againt Apple

Unethical Behaviour

Duplicate Iphone

Iphone 6s

Fraud

Defective Apple Mac - Machine Inside Get Burnt On Its Own - Three Laptops

File a complaint

Had purchased a Lenovo Laptop in Oct protected with 3 years warranty. A request was lodged with Lenovo service centre (Incident:protected) for a faulty USB Slot in Feb protected. An engineer visited the address with the Motherboard.However, it was found that USB was not working due to a missing 'usb plastic pin connector'. Its a very small plastic connector which somehow was removed (due to some manufacturing defect or otherwise).The Engineer refused to replace the part as he said that Laptop is damaged and hence does not come under warranty. I wrote to the customer care again and they replied that the laptop is not under Accidental coverage warranty.However, I believe that just because a plastic part is missed (which anyways I can't remove it willfully), how can the servicing of the entire laptop be refused? Also, the other USB ports have also stopped working due to the non-service of the complaint. The USB drives are completely fine (with the plastic pin intact).Hence, just because a plastic pin (of worth pennies) was missed, Lenovo refused warranty for parts worth thousands. I deliberately took a 3 years warranty at the time of purchase (with additional cost) in order to cover for these untoward incidents. But, I was refused the service which I deserved as a loyal customer.

Recent Complaints

Bhola Kumar filed complaint against Tees Lion

Rabidi Aabani filed complaint against Saree Mela

Rohila Sharma filed complaint against Saree Mela

Gourab Mehra filed complaint against Saree Mela

Online Shopping filed complaint against Kurplazo

File a complaint

ABOUT CONSUMER SATHI

The team comprises well qualified, dynamic and hard working professionals. The top management are seasoned professionals with rich experience in consumer law, connections with the corporate companies for faster resolutions.

The Company

  • Terms & Conditions
  • FAQ's
  • Privacy Policy
  • Refund Policy

Useful Information

  • Consumer Rights
  • Govt. Regulatory Agencies
  • Consumer laws in India
  • Consumer Court in India
  • Consumer complaint & procedure

Connect

  • Email : info@consumersathi.com
  • Consumer Sathi Helpline No. : (+91) 88516-20962
  • Fax : (+91)11 4984-1743
  • Share Consumer Sathi on Facebook
  • Share Consumer Sathi on Twitter
  • Share Consumer Sathi on LinkedIn

© 2021 Consumer Complaints, Online Consumer Complaint Website, Customer Complaints. All rights reserved.