To
Reliance Health Insurance team,
This is with reference to my Father who had taken Policy under J&K pensioners Scheme under Policy no :protected and who is admitted in Apollo Hospital ,sarita Hospital for Kidney Transplant and after launching claim we got query about employee id and corporate name,which was addressed immediately and was informed that it is pensioners policy so dont have any such details but still after making multiple calls and no resolution.
Today i got sms that claim has been closed and i need to submit original documents for the same.
This is Pathetic on part of Reliance who is taking money from pensioners and later denying about it.
What is surprising is i called on toll free No of MD-india and they provide me details and later no one is getting it.
This is mail not for any request,next mail will be sent to legal department with all related details.
Patient is still admitted in hospital and any further delays and cost of hospital will be borne by Reliance General Insurance.
Details:
Patient Name : Maharaj Krishen Raina
Claim Intimation : protected/protected/protected
Regards
Mithun Raina
protected
