I made hotel booking with makemytrip application for my stay at hotel The ashlee plaza patong hotel and spa, Phuket, Thailand. 3 rooms were booked against booking id NHprotected and NHprotected. 3 rooms were booked for stay of 5 people during protectedth December protected until 1st January protected. Total payment was paid to Makemytrip for INR protected which included Gala dinner eve entry. After reaching to the hotel, we confirmed about our Gala dinner eve entry and we were denied entry stating that our name isn't available on reservation list. Further, we were demanded TBH protected/- per person, total TBH protected/- for 5 people. Due to non-availability of proper funds at that moment, we decided to skip the same. Availability of funds wasn't planned since booking was made prior to our arrival at hotel. After my return to India, i was in talk with Mr. K suresh kumar which now have shifted to Ms. Shivani from MMT customer care department. They are offering INR protected against claim value of INR protected. Please provide solution since money paid by me was hard earned money and i haven't availed any service, so kindly look into matter.