Hello, I have called my Relationship Manager of HDFC BANK regarding policy for the Tax saving, so my RM transfer the call to some other person who told me about the policy. His name is Shashank Tripathi. He told me to take the policy for TATA AIA for 1 lakh premium. You will get the tax benefit. I agreed to take the policy. He is from HDFC BANK. He check my account and told me that you are eligible for Jumbo loan, bank will give you loan for this. I said I don’t want the loan i already have the sufficient amount in my account. He told me its an investment nothing will be charged for this. Its an offer that bank is providing to you. I agreed and he does all the documents for me. After a few days I receive mail from the bank for the jumbo loan statement. I saw that i have been charged heavy interest for the loan. I told to Shashank if i already have the balance then why did you force me take the loan and you didn’t told me about the interest that i will be charged. He said don’t worry interest will be waived off and the money which have been deducted from the account will be refunded. But till now its more than a month that person is making fool and not providing me the written documents for the waiver nor cancelling my policy. I told him many times, he is just saying it will be done. I have already arranged a call back many times from my RM but they are also not calling. HDFC bank is cheating the customers by not telling about the interest. I want the interest should be waive off from the loan. If i would know that i will be charged interest then i would never go for the loan. Person name is Shashank Tripathi ph no- +protected protected, +protected protected. I want my resolution to be resolved as soon as possible.