DEAR SIR/MADAM,( MakeMyTrip)
I HAVE MADE ONLINE ROUND INTERNATIONAL FLIGHT BOOKING THROUGH MAKE MY TRIP FOR KOLKATA -KUALA LUMPUR ON protected JUNE AND protected JUNE FOR TWO ADULTS ( REFER BOOKING ID- NNprotected ,PNR NO ANRXGJ OF MALINDO AIR FLIGHT ODprotected AND ODprotected) @ TOTAL PAYOUT RS.protected.protected KEEPING IN VIEW OF YOUR COMMITMENT UNDER BEST PRICE GUARANTEED SCHEME THAT " IF YOU FIND A CHEAPER FARE FOR THIS FLIGHT ELSEWHERE, WE WILL PAY YOU protectedX THE DIFFERENCE." ( REFER ATTACHED 3 SCREENSHOTS TAKEN DURING MY ONLINE BOOKING ON protected.protected.protected NIGHT)
HOWEVER MY FRIEND MR. JAWAHAR BHATTACHARYA HAD BOOKED THE SAME TWO FLIGHTS OF MALINDO AIR FOR TWO ADULTS FOR THE SAME ROUND TRIP JOURNEY (VIDE TRAIL MAIL DT: protected.protected.protected ) @ TOTAL PAID UP COST RS. protected.protected
PLEASE CLARIFY WHY SUCH EXORBITANT DIFFERENCE OF EXTRA COST OF RS.protected AGAINST YOUR DECLARED CHEAPEST FLIGHT COST AND WHY SHALL I NOT GET BACK protected TIMES THE DIFFERENCE AS PER YOUR COMMITMENT.
YOUR EARLIEST RESPONSE IS EXPECTED TO GIVE HONOUR TO YOUR ABOVE COMMITMENT.
REGARDS,
SUBIR KUMAR SEN
M- protected
KOLKATA
Note: Company has failed to give satisfactory reply except giving Rs.protected.protected cash discount for future hotel booking through MakeMyTrip
