There has been numerous instances where I have reached out to BSES Rajdhani complaining about my nearby electricity poll which is burnt out and regularly keeps tripping down due to over load. Technicians comes and just change the service wires which solves the issue temporarily but it goes back to it's original state after few weeks. I am tired reaching out to them and hearing repetitive answers from their customer care team. Their so called heads are also unresponsive and not willing to help. This is the state of electricity in New Delhi's one of the top rated areas.