Consumer Sathi
Consumer Sathi
Consumer Sathi
  • About
  • How it Works?
  • Resolved Complaints
  • Section
  • FAQs
  • Insights
  • Connect
Login

DISH TV Set Top Box not working Cust No protected

  • Disputed Amount

    ₹500

  • Date

    June 5, 2019

  • Brand

    Dish TV

  • Section

    Media & Entertainment Complaints

Complaints againt Dish TV

Dish Tv Offer

Problem Faced In Dish Tv Service

Dish Tv Set Top Box Not Working Cust No 01526435158

Dish Tv

Consumer Saathi

File a complaint

I have a Dish TV HD Connection with no protected. My Set-Top Box is not working since protectedrd May-protected. Initially I though it was a remote problem, changed batteries and got it checked, it was working fine. I went to local Dish TV sales dealer and he advised to raise complaint online as he is doing only sales and service is provided by company directly. I have registered a complaint online on protectedth May-protected with DishTV Customer Care on protected / protected and I got a call from Dish TV technician from No protected at protected.protectedPM he took directions and said he will come in evening. I call him in evening he does not take my calls. I again raise a complaint to Dish TV customer care my complaint is escalated and a technician calls me from No protected on protectedth Mayprotected at protected.protected PM. He again takes directions and does not turnup. I call back the no and he does not take my calls. I again call customer care they claim they have escalated my case I will surely get service. I get a call from Dish TV Service Dealer “Hari Hara Teja Dsh TV” Mobile no protected on protectedth Mayprotected at 3.protectedPM to enquire location to send technician. The lady promises technician visit before end of the day. No one turns up. I call back the same no response. I call Customer care they claim they have escalated the issue. But no result. My case has been escalated to nodel officer, service manager, Area Service Head, Regional Service Head, Area Sales Manager and Regional Sales Manager etc no service. I get a missed call from No:protected at 5.protectedPMon 3rd June protected and call back the no within protected secs there is no response. I am regularly calling and following up on all above nos technician and service dealer nos but there is no response. I send a SMS that I am prepared to pay Rs.protected/- inclusive of official service charges if my issue is attended to still there is no response. I call customer care and inform escalation team of my offer and I find out that my protectedth dated complaint is closed arbitrarily with reason that customer has not responded to many technician calls. I am flabbergasted how can my complaint be closed. They have opened a new complaint dated 4th June protected and the whole escalation matrix thing again starts from the bottom. This is done purely to fool customers and make them pay through their noses for service. As a Last try I find out Dish TV Hyd office on protected. As usual they do not lift the phone. I send by SMS my offer. “DishTV Set-Top not Switching on. Cust No:protected. I will pay total of*Rs.protected/-* inclusive of company charges if my problem is resolved. Location: >>>>>>>>KPHB Colony” Naresh Chandra protected

Recent Complaints

Divesh Kumar filed complaint against Fashion Panda

Suresh P N filed complaint against Sri Ram Home Care Service

Paul Stephen P filed complaint against Latestdealz

Mohan filed complaint against Trendshort

Pooja Sarma filed complaint against Balaji Fab

File a complaint

ABOUT CONSUMER SATHI

The team comprises well qualified, dynamic and hard working professionals. The top management are seasoned professionals with rich experience in consumer law, connections with the corporate companies for faster resolutions.

The Company

  • Terms & Conditions
  • FAQ's
  • Privacy Policy
  • Refund Policy

Useful Information

  • Consumer Rights
  • Govt. Regulatory Agencies
  • Consumer laws in India
  • Consumer Court in India
  • Consumer complaint & procedure

Connect

  • Email : info@consumersathi.com
  • Consumer Sathi Helpline No. : (+91) 78777-99989
  • Fax : (+91)11 4984-1743
  • Share Consumer Sathi on Facebook
  • Share Consumer Sathi on Twitter
  • Share Consumer Sathi on LinkedIn

© 2019 Consumer Complaints, Online Consumer Complaint Website, Customer Complaints. All rights reserved.