We had recently purchased a sofa bed from urban ladder however the product that was given to us was defective and after several attempts to fix it there has been no resolutions to solve it. We have paid approximately protected rupees and we have not been provided with proper service or product. In the name of repair and service the entire process is only been delayed by the company, and there has been no person to help us out with this issue or concern. We would be really grateful to you if you can take some action to get the matter resolved since we are unable to do anything from our side.
Sincere thanks and regards