My phone model iphone X is with the service center from protectedth Dec, they are not able to repair it, my phone is within warranty. If the company cannot repair it, they should replace it. I have been in touch with all the support available, they have stopped responding as well. Case id : protected Service center mentions that there is some unauthorized modification done in my phone. Truth is my phone is with them since more than a month. There is no chance of unauthorized modification.