As I have parental insurance policy protected with United India Insurance. Which comes under the corporate policy of Wipro However i am getting very pathetic service from. protectednd of March protected my father admitted in Asian Hospital Faridabad and after protected hrs diagnosis found that , my father is suffering from Cough along with dysphagia and doctor advised for Tracheal stenting. I have already shared all supporting documents to the TPA but after few hours I got information from the insurance that your claim has been rejected because it's a pre existing disease. However I do have doctor clearance that it's not a pre existing disease but still I am not getting the approval from the Insurer. Would request you that , kindly take care of this case at the urgent basis. I want this case need to be checked with senior level and provide your valuable response to get it approve. I have attached doctor clearance certificate for your reference. Couple of times I have contacted to the Medi assist customer support but I didn't get the proper valuable response as a result my father's operation got delayed.