Car transfer

Hello Sir .. 1. Gati is a packers and movers service .Its office is nearby Hyderabad. 2. They have to transfer my vehicle Hundayi creta from Muzaffarpur to Hyderabad. 3. I have kept my ray-ban sunglasses , canteen card and my luggage in the vehicle. 4. I have received the vehicle alongwith luggage but I have not received my canteen card (which is also official document) and ray-ban sunglass. 3. Also they picked my vehicle on protected th May and told me that they will deliver on protected rd June but they delivered it by protected June . Thanku sir