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February 21, 2019
I purchased FULL HD protected inch LED TV from Flipkart on protected October protected, sold by OmniTechRetail. The TV come up with a 5 year extended warranty as well. Till date it undergone 3 replacements and all together almost for a year we used it in faulty state, as each replacement takes long wait. Forget the past, we were waiting for past 5 months for the replacement after several calls and emails finally a service center which is almost protected km far from my home town contacted me and ask to pay protected Rs. for service charge and I need to pick it up from there service centre as well. I brought this to Micromax and they said it's there policy, after one year they charge for there services and they wont do home delivery, customer need to pick it up from the service centre. My Questions are: 1. What is the point of extended warranty? 2. It's already undergone 3 replacements, and expecting more replacements in future as well so why I need to spend my money for there fault.? 3. Every 6 months protected Rs. and trip to service center, Do I participated in any contest during my purchase?