I have booked a ticket for a journey from Chennai to Pollachi protected/protected/protected under the bus operator SRS Travels using the AbhiBus app. The journey was canceled by the bus operator due to some issues with the bus. There was no proper intimation about the issue and the money that I paid for the ticket is still not refunded back to my account. They didn't even consider this as an issue. Please help me get my money back. Thank you.
My ticket number is TSprotectedMRBT