The company had publicized a protected% cashback applicable for first two orders above Rs. protected to my payment account (Amazon Pay) for order No. CWprotected. There was no mention that a 1 plus 1 promotion and coolcash (company promo money) which were simultaneously being publicized cannot be clubbed with the cashback in the terms and conditions. I had gone through them entirely before making the purchase. The manner in which the wallet cash back was being promoted and the conditions mentioned indicated that we will get the payment back irrespective of the company's other offers and the only eligibility would be that the buyer should a new one (up to 2 orders) and the order value should be above Rs. protected. So I believe the company is liable to pay me my money back. I had already complained to the company through their customer support but received a feedback as below With reference to your below email and upon verifying your order, we would like to inform you that you have already taken the benefit of another offer (Buy1Get1 & Coolcash). Please be informed that, in any given order, only the single best offer shall apply. As per the Moneyback offer terms and conditions, this offer cannot be clubbed with any other existing offer. We regret to inform you that the given order is not eligible for Moneyback. Therefore I would like to lodge a complaint of deliberate cheating and dishonesty.