These terms and conditions (the “Terms”) govern filing your online complaint with us against the merchant. Upon acceptance of terms of service by you on line and upon filing complaint with us online, you are agreeing to these Terms and you enter into a legally binding agreement with ConsumerSathi.com, a division of Tribe-X INFOTECH PVT LIMITED, head quartered at BLOCK R WEST PATEL NAGAR (” Tribe-X “).
Merchant: The business entity against with complainant files the complaint for a dispute.
You: The individual or entity that files the complaint with Tribe-X online.
Do not file your complaint with us online if you are unwilling or unable to be bound by the Terms of service:TERMS:
This Agreement shall become operative immediately on its acceptance by the client online and shall remain in force till the completion of steps as prescribed in the plan chosen or the completion of timeline prescribed for each plan or termination by either of the party, whichever is earlier.
Whichever is earlier.AUTHORIZATION & RATIFICATION:
PURPOSE OF THE AGREEMENT
In accordance with the terms and conditions,Tribe-X shall perform all the steps as contained in the plan chosen by you regardless of any positive resolutions.PLAN AND TIME LINE
You has chosen plan as stated in the Complaint form. The steps and Time line to be undertaken by Tribe-X are stated in the chosen plan.OBLIGATIONS OF TRIBE-X
Tribe-X agrees to respect the following provisions:
YOUR DUTIES AND OBLIGATIONS
You agree to respect the following provisions:
FEES, CHARGES, COST & REIMBURSEMENT AND THEIR PAYMENT
You fully acknowledge and agrees that Tribe-X does not guarantee to resolve the complaint and further acknowledge and agree that Tribe-X works on Best efforts Basis regardless of any positive results.TERMINATION AND ITS CONSEQUENCES