Shaurya Chauhan visited a reputed hotel in Goa for Holiday Package for his children on 28-05-2018. He was asked to take a membership at the cost of Rs. 55, 644.00 with alluring promises of gifts and discounts. However, after availing the membership and seeing the services, Shaurya realized that it was not worth to pay such huge amount. He asked for the cancellation of the membership, but the hotel manager denied the same. Later after several requests, the manager assured him that the money would refunded within 60 days. Shaurya waited for around six months to get his money back, but he did not receive the money as promised by the hotel. He took the help of consumer court for the legal action. Mr. Chauhan has received his membership fee Refund within 25 working days from the day he filed a complaint with us.