Gopi Chand Thakur booked a package in a famous room and accommodation service for 5 days. The package included breakfasts for 4 days while he got the breakfast only once and the remaining 4 breakfast meals he had to bear the expenses when it was already prepaid.
In another incidence with the same accommodation chain in Pahalgam, he faced issues such as no power supply, no water supply, no room heater to cope with the chilling cold. The same instance happened on his last day at the Srinagar property. He wanted to get a refund of his package amount of Rs.15000, so he took the help of Consumer Sathi. We have got them complimentary stay for 4 nights across India including breakfast and Dinner meals.